Please click on the links below to view our helpful articles.

Onsite Articles

May 2004
Call Centers Are an Easy Call to Make

June 2004
50 Ways to Improve Resident Retention

July 2004
When Disaster Strikes

October 2004
Capturing the Boomer Market in Your Backyard

November 2004
Clean, Clear Communication Keeps Residents Coming Back
 

UNITS Articles

Nov/Dec 2000
What Your On-site People Would Tell You, If Only They Could

Jan/Feb 2001
It's a Neighborly Day in the Neighborhood

March 2001
5 Reasons to Let Your Onsite Staff Go Online

May 2001
The Best Things Online ARE Free

June 2001
How to Make a Hiring Success

July/Aug 2001
Do Your Models Reflect Today's Renter?

Sept 2001
A Moving Experience

Oct 2001
Are Your Print Ads as Effective as They Could Be?

Jan/Feb 2002
Q: When Isn't a Dining Room a Dining Room? A: When It's Flexible Space

March 2002
How to Make Branding Work

April 2002
How Did You Hear About Us?

May 2002
Stay Connected to Your Residents: It's Easier than You Think

July/Aug 2002
How to Fall Back in Love with Your Job

Sept 2002
Are You a Leasing Superstar?

Oct 2002
All's Fair in Love or Lease Up. Or Is It?

March 2003
The Six Degrees of Separation

May 2003
Proper Training Helps Leasing Professionals Thrive

June 2003
Rearranging Can Become Redecorating

July/Aug 2003
How to Maximize Online Advertisements

Sept 2003
Renewing Residents Look for Concessions Too!

Oct 2003
Did Discrimination Occur Here? You Decide

Nov/Dec 2003
The Marketing Message: All Things Touched and Seen

Jan 2004
Did Discrimination Take Place? You Be The Judge. Readers Respond

Feb 2004
Staff Meetings? Who Needs 'Em? You Do

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